Planning, patrols and payroll for a security company in Switzerland
A Swiss security company ran its night shifts on phone calls, paper and spreadsheets. Now one system plans the shifts, guides the guards and adds up the hours for payroll.
At a glance
- Users
- Office and guards
- Works without a signal
- Yes
- Languages
- Multilingual, easy to extend
- Rules
- Swiss labour law built in
The problem
Guards work at night, often alone and often without a signal.
The office planned on paper, checked on guards by phone and worked out pay by hand.
A shift with the system
- Planning: the office sees every site and every gap in the week.
- Rules: shifts that break rest rules, or staff without the right permit, are refused.
- Before the shift: a clear task, and the route with live traffic.
- On the round: checkpoints, incidents and help when it is needed.
- No signal: nothing is lost. Everything is sent when the signal returns.
- After the shift: hours and expenses add up for payroll.
What changed for the company
- Pay is worked out by the system instead of by hand.
- Guards arrive on time, and clients get a monthly report of the work.
- The rules are kept, and every decision is on record.
- Guards use the app in their own language.
Looking after the guards
During the shift the app checks in on guards, more often on riskier jobs. It does not track them.
Similar situation?
Staff in the field, strict rules, hours added up by hand? Describe your situation in a few sentences.